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SHIPPING & POLICY

At WILFLO, we believe in providing our customers with clear and reliable shipping options. We offer standard shipping across Panama, ensuring that your athleisure wear arrives promptly and in excellent condition. Our shipping fees are affordable, so you can get the gear you need without breaking the bank. We strive to package your items securely, ensuring they reach you just as you expect them to.

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Thank you for shopping with WILFLO. We are committed to providing clear, reliable, and timely shipping for every order.

Shipping Area

WILFLO only ships inside the country of Panama.
At this time, we do not offer international shipping outside of Panama.

Order Processing

Orders are processed after payment has been confirmed. Standard processing time is typically 1–3 business days, excluding weekends and holidays.

Processing times may vary during new product launches, promotions, holidays, or periods of high order volume.

Delivery Time

Delivery times may vary depending on the customer’s location, courier availability, weather, holidays, or other delays outside of WILFLO’s control.

Estimated delivery time will be provided when available.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before the order is completed. Shipping fees may vary based on delivery location, courier service, and order size.

Customer Delivery Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Phone number or WhatsApp number

  • Email address

  • Complete delivery address

  • Apartment, building, floor, or reference details when needed

WILFLO is not responsible for delayed, lost, or undelivered packages caused by incorrect or incomplete customer information.

Missed Deliveries

If a delivery attempt is missed, the customer may be responsible for any additional delivery fees charged by the courier or delivery provider.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact WILFLO within 3 days of delivery with your order number and photos of the issue so we can review and assist.

Contact

For shipping questions or delivery support, please contact WILFLO through our official website, email, WhatsApp, or customer service channel.

WILFLO
The will to succeed and the ability to flow through adversity.

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